We know the feeling you get when you find the item cheaper elsewhere and for this reason we promise to do our very best to make sure you remain a happy and loyal customer!
Conditions of the Price Match
- Price match includes competitor discount codes.
- Price match includes the competitor’s delivery price.
- The product on our competitor’s site has to be identical to the product on our site.
- The product must be in stock with the competitor and available for delivery within 48 hours.
- Price match is valid on the day you order and up until 7 days afterwards.
- If our price changes within 7 days of your order, we’ll refund the difference.
- The offer is not transferable.
- Unfortunately we’re unable to offer price matching for products purchased on finance.
- Competitors must be a Limited Company, based in the UK.
- The product must be sold directly by us and not an affiliated product (i.e. where we sell on behalf of another company), don’t worry as most products are.
Ready to Claim the Difference?
If all the above are valid for your order, please contact us to make a claim! If the above conditions are not met and you are still unhappy, please do get in touch with us and let us know about it. We always want to make sure you are happy!